Dealers & OEM's:
The Best of the Best
Gathered over the past 20+ years from case studies and by consulting with many of the nation's top dealers, OEM's and dealer groups, Ai-Dealer through its partnership with Nickelsen Partners is proud to make available the following FREE library.
Leadership
Wes Rydell - Where character and values meet performance.
Challenging Complacency - How to ingrain this in your organization's culture.
People are the Essence
Duane Hagadone - From White Elephant to roaring success.
Larry Strom - Happy Employees = Happy Customers.
James Wood - The Song of Success.
Arnesto Ancira - Hiring the Right People.
Dealership Profitability
The Service : Profit Link - What is the effect of service retention on your sales department? The answer will shock you.
Doing the Right Thing - Expense or Investment? "Policy expense" or customer retention?
Meteoric Growth - How one dealer went from #4 to #1 in his market in 30 days.
Rediscovering Fire - "Mission: To create a service and buying experience that exceeds the customer's expectations."
Used Vehicles
Inventory Matrices - Know + Manage your Matrix. It is profitable.
Finance + Insurance
Melvin Houston - The Best of the Best
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